Refund & Returns Policy
Overview
Please read these terms carefully before using the services of ABA4Change. By using our services, you agree to be bound by these terms. This includes the use of any or all of ABA4Change’s services (for example: your account details, gift cards, or registration for training courses).
We are always committed to providing full support to our clients and strive to meet their needs. If you are not satisfied with a purchase made from our store, you can contact us. We provide a return and exchange policy in accordance with specific regulations. Please retain your order number and provide a reason for your request to help expedite your refund process. Your request will be reviewed within a response period of two days, and you will be notified of the results via email.
Since ABA4Change offers consulting, educational services, training courses, and workshops services that are accessed and whose content can be downloaded by the user rather than being physical products—the refund and cancellation policy is as follows:
If you have additional questions or need more information about our refund and return policy, please do not hesitate to contact us.
Returns and Refund Policy
At ABA4Change, we are committed to supporting our customers and making every effort to meet their needs. If you are not satisfied with your purchase, please contact us. We have a returns and exchanges policy for products, with certain conditions. To compensate for your request, please have your order number and provide a clear reason for the return.
Upon receiving your request, we will review it within two business days and notify you of the outcome via email.
For consulting, educational services, training courses, and workshops, access is granted immediately, and downloadable content may be available. As such, please note our refund and cancellation policy is as follows:
• Refunds are generally not available once services are accessed or downloaded.
• Exceptions may apply for certain scenarios; please contact us for more information.
Refund, Exchange, and Credit Policy
To use our ABA4Change services, you must have an active account, which may require signing in and linking a valid payment method. If there is an issue charging your primary payment method, we reserve the right to charge any other valid payment method linked to your account.
When using ABA4Change services, you are responsible for keeping your account details and password confidential and for restricting access to your account. To the extent allowed by law, you agree to be responsible for any activities conducted under your account or password. Please take all necessary steps to protect your password’s confidentiality and notify us immediately if you believe it has been compromised or misused.
You are responsible for ensuring the accuracy and completeness of the information you provide and must promptly update us with any changes. You can review and manage your information in the Account section of our website.
The use of ABA4Change services must comply with the following:
1. Do not use the services in any manner that causes or could cause interruptions, disruptions, or malfunctions.
2. Avoid using the services for fraudulent purposes, criminal activities, or any other unlawful activities.
3. Refrain from using the services in a way that causes inconvenience, anxiety, or disturbances.
We reserve the right to refuse service, close accounts, delete or edit content if these Terms of Use, applicable laws, or any other guidelines and policies are violated
Review of Return or Exchange Requests
If a return or exchange is requested due to a defect, we will thoroughly review and examine the order. If the issue is found to result from the buyer’s actions and does not violate the store’s terms and conditions outlined in this policy, we reserve the right to reject the request.
Our refund policy for services, once agreed upon and purchased, adheres to the terms and timelines outlined above. Refunds will be issued at our discretion after reviewing all relevant terms and conditions. For further assistance with returns and refunds of products and services, please contact us.
Our Contact Details
This website is operated by “ABA 4 Change Skills Development” LLC.
Address: Building Lotus2 North90، After chill out lotus, Cairo Governorate 11234, Egypt